Whatever the users are up to, talk about, exchange, decide and experience in social media channels – we will analyse it for you with our comprehensive systematic and continuous real time survey.

Social Media Research is directed towards the target group: we will identify where your customers spend their time, what they talk about, what they like and what appeals to them and what doesn’t.

ethority’s Client Portfolio: 25% DAX companies, 50 global consumer brands, B2B companies, global media networks, digital marketing & PR agencies.

Social Media determine changes in the world of communication: two-way communication in real time creates a very strong customer loyalty. Our concepts enable you to enter into dialogue with customers.

Both the shift in media usage and declining brand loyalty are challenges which companies are increasingly facing. We can assist you with strategic planning in real time.

CRM-Monitor, International Social Network Study, Brands in Social Media Study or Start-up-Ranking - here you can find an overview of our studies. You are also welcome to watch a slideshow for each study.